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鮮花訂購需知：
花束圖片只供款式參考，花材配搭將因應季節及市場供應而異，若有需要可於訂購前與我們花藝師確認。
 
使用花材：
S：Catherine Roses 10 pieces
M: Catherine Roses 20 pieces
 
包裝：
花紙（附以心意卡）
- 建議預訂送貨日期前3天訂購以確保選用最接近圖片中的花材，包括假日及公眾假期。
- 急單請另與本花店聯絡安排，本店保留收取急單製作及送貨費用。
- 如要求更改花束內容，請先與我們花藝師查詢自訂款式，而花束價格亦可能有所調整。
- 如須更改訂單內容或配送日期，請於預訂送貨日期前48小時通知，否則訂單更改將不會予以理會並如期配送，如因客戶自己無法簽收造成損失由客戶自行承擔後果。

Import Catherine single-headed rose

HK$698.00Price
0/500
Quantity
Price Options
One-time purchase
HK$698.00
週花
訂閱節省15%
HK$593.30every week for 2 weeks

  •  親愛的顧客，為了讓您送出的花束或自用的美麗鮮花能綻放得更久，我們精心整理了以下幾個簡單實用的護理方法：

     

    修剪花腳：收到花後請將花腳斜剪 45 度角約 2–3 公分，有助於吸水。

     

    每日換水：建議每天更換一次花瓶清水，保持清潔防止細菌滋生。

     

    避開陽光與冷氣直吹：將花瓶放置在陰涼通風處，避免高溫或冷風造成花朵脫水或凋謝。

     

    撕去水下葉片：將花腳浸在水中前，請先撕除會接觸水面的葉子，避免腐爛。

     

    加入保鮮劑：如有附上花卉營養包，請溶於水中，可有效延長花期。

     

    💡小提醒：不同花材壽命略有不同，請依實際情況調整養護方式。如有任何疑問，歡迎聯絡我們的花藝師團隊！

RoyalSpl Recommended

RoyalSpl Flower香港花店

1

💐Why can’t flower orders be cancelled or rescheduled within 48 hours?

Think ordering flowers is like buying clothes online?
Actually, it’s much more like booking a flight! ✈️

👀 Common question from customers:

“Why can’t I cancel or change my flower delivery within 48 hours?”

Here's why — and it’s important👇

🌼 How is a bouquet prepared?

1️⃣ You place an order → choose style, date, and color
2️⃣ We immediately begin planning:
  ✅ Order specific fresh flowers (some need to be pre-booked)
  ✅ Schedule florist's time for custom arrangement
  ✅ Assign delivery routes and driver timing
3️⃣ On the delivery day: we handcraft the bouquet fresh in the morning → deliver on time

🕐 The process is tightly scheduled and made just for you.
The bouquet can’t be resold or reused.

🚫 So what happens if you cancel last-minute?

❌ Flowers are already purchased – fresh, delicate & time-sensitive
❌ Florist’s schedule is set – last-minute changes cause disruption
❌ Delivery is planned – one change affects all routes
❌ Finished bouquets can’t be resold – they go to waste 💸

A cancellation = complete loss of material and labor

✈️ So yes, ordering flowers is more like booking a flight

If you cancel your flight the day before, would the airline give a full refund? Probably not.
Same for flowers — once the process begins, everything is in motion.

2

Delivery and Return Policy

We provide free delivery to New Territories, Kowloon, and Hong Kong Island for orders over 600. The delivery time is from 9 am to 6 pm (no specified time)

There is a $300 surcharge for outlying island deliveries.

Same-day orders placed after 12:00 or urgent deliveries will incur an additional fee of $200.

If the customer requests flowers to be delivered at a very specific time (such as 7pm), we will charge an additional fee of 150 yuan.

If the bouquet you received has any quality problems, such as damage or not in accordance with the order, please contact us within 24 hours after receipt and we will try our best to arrange a replacement. We generally do not accept returns unless there are obvious quality problems or wrong delivery of the bouquet itself. We hope you can understand and tolerate, and please provide proof of purchase and photos of the problematic bouquet so that we can provide you with the fastest processing solution.

💡Our tip:

📆 Order at least 2–3 days in advance for important occasions
So we can prepare with care and deliver your heartfelt message right on time ❤️

Respect the hands and hearts behind every bouquet 💪
Each one is a custom creation made just for your moment.

3

Guarantee of excellent quality and convenient service

RoyalSpl Flower Hong Kong Flower Shop is committed to providing the highest quality flowers and the fastest delivery service. All our bouquets are carefully made by professional florists using fresh flowers to ensure that every detail is flawless. In addition, we provide same-day delivery service. As long as you place an order before 3 pm, you can receive your exquisite bouquet on the same day. We accept a variety of payment methods, including credit cards, debit cards and bank transfers, making your shopping experience more convenient. If you need to cancel or change your order, our customer service team will also fully cooperate to ensure that your needs are properly handled.

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