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A bouquet of 19 Ecuadorian roses pre-ordered.
Flower ordering information:


 Bouquet images are for style reference only. The flower combinations will vary depending on the season and market supply. If needed, please confirm with our florist before ordering.




 Flowers used:


 19 Ecuadorian imported large-headed roses




 Packaging:


    
 
  •  Flower paper (with a greeting card)
    • 



 - We recommend ordering 3 days before the delivery date to ensure that the flowers are closest to those in the picture, including holidays and public holidays.
 - For urgent orders, please contact our florist separately to make arrangements. We reserve the right to charge for the production and delivery of urgent orders.
 - If you wish to change the contents of your bouquet, please consult with our florist to customize a new design. The price of the bouquet may also be adjusted.
 - If you need to change the order details or delivery date, please notify us 48 hours before the scheduled delivery date. Otherwise, the order changes will not be considered and the delivery will proceed as scheduled. Any losses caused by the customer's inability to sign for the package will be borne by the customer.

A bouquet of 19 Ecuadorian roses pre-ordered.

HK$1,780.00 Regular Price
HK$1,380.00Sale Price
0/500
Quantity
    1. Fresh flowers have a very short shelf life, so all imported fresh flowers need to be ordered 7 days in advance.
    2. Imported flowers can be ordered in quantity according to the customer's preference.

    Thank you all for your cooperation!

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RoyalSpl Flower香港花店

1

💐Why can’t flower orders be cancelled or rescheduled within 48 hours?

Think ordering flowers is like buying clothes online?
Actually, it’s much more like booking a flight! ✈️

👀 Common question from customers:

“Why can’t I cancel or change my flower delivery within 48 hours?”

Here's why — and it’s important👇

🌼 How is a bouquet prepared?

1️⃣ You place an order → choose style, date, and color
2️⃣ We immediately begin planning:
  ✅ Order specific fresh flowers (some need to be pre-booked)
  ✅ Schedule florist's time for custom arrangement
  ✅ Assign delivery routes and driver timing
3️⃣ On the delivery day: we handcraft the bouquet fresh in the morning → deliver on time

🕐 The process is tightly scheduled and made just for you.
The bouquet can’t be resold or reused.

🚫 So what happens if you cancel last-minute?

❌ Flowers are already purchased – fresh, delicate & time-sensitive
❌ Florist’s schedule is set – last-minute changes cause disruption
❌ Delivery is planned – one change affects all routes
❌ Finished bouquets can’t be resold – they go to waste 💸

A cancellation = complete loss of material and labor

✈️ So yes, ordering flowers is more like booking a flight

If you cancel your flight the day before, would the airline give a full refund? Probably not.
Same for flowers — once the process begins, everything is in motion.

2

Delivery and Return Policy

We provide free delivery to New Territories, Kowloon, and Hong Kong Island for orders over 600. The delivery time is from 9 am to 6 pm (no specified time)

There is a $300 surcharge for outlying island deliveries.

Same-day orders placed after 12:00 or urgent deliveries will incur an additional fee of $200.

If the customer requests flowers to be delivered at a very specific time (such as 7pm), we will charge an additional fee of 150 yuan.

If the bouquet you received has any quality problems, such as damage or not in accordance with the order, please contact us within 24 hours after receipt and we will try our best to arrange a replacement. We generally do not accept returns unless there are obvious quality problems or wrong delivery of the bouquet itself. We hope you can understand and tolerate, and please provide proof of purchase and photos of the problematic bouquet so that we can provide you with the fastest processing solution.

💡Our tip:

📆 Order at least 2–3 days in advance for important occasions
So we can prepare with care and deliver your heartfelt message right on time ❤️

Respect the hands and hearts behind every bouquet 💪
Each one is a custom creation made just for your moment.

3

Guarantee of excellent quality and convenient service

RoyalSpl Flower Hong Kong Flower Shop is committed to providing the highest quality flowers and the fastest delivery service. All our bouquets are carefully made by professional florists using fresh flowers to ensure that every detail is flawless. In addition, we provide same-day delivery service. As long as you place an order before 3 pm, you can receive your exquisite bouquet on the same day. We accept a variety of payment methods, including credit cards, debit cards and bank transfers, making your shopping experience more convenient. If you need to cancel or change your order, our customer service team will also fully cooperate to ensure that your needs are properly handled.

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